Quick Cuts
22nd September 2025
Ben Muwoki interviews Andy Frank, founder of Novant and a 25-year veteran of smart-building tech. Andy’s POV is that most smart-building failures aren’t technical; they’re human. We chase dashboards and pilots, but skip coordination, outcomes, and the fundamental question: why are we doing it this way?
Quick Cuts
Most pilots don’t fail because the idea is bad. They fail because the design, stakeholders, and standards don’t anticipate a thousand-building future, forcing rework at scale.
Quick Cuts
Most pilots don't fail on technology. They fail on design. Too often, a pilot ends with a "nice idea" but no budget, rollout, or impact. In our latest Quick Cuts episode, Elizabeth Redmond, Head of Sales at R-Zero, shares how to flip the script with energy-first pilots that scale.
Quick Cuts
Too many smart building pilots stall, not because the tech fails, but because the support does. Andy has seen it from both sides, as an operator managing facilities at scale and as an advisor guiding Fortune 500s through digital adoption.